BOURGEOIS BEAUTY Co. 
Website Policies
Last Updated: August 2026

Welcome to Bourgeois Chic Beauty. By purchasing from or using our website, you acknowledge and agree to the policies outlined below. Our goal is to provide a beautiful, seamless shopping experience while being transparent about our products, orders, shipping, and customer responsibilities.

SHIPPING POLICY

All orders are carefully inspected and packaged before shipment. Orders are typically processed within 3–5 business days after payment has been successfully received.
Processing times may be extended during product launches, holidays, promotions, or periods of unusually high order volume.

SHIPPING TIMES

Once your order has shipped, you will receive a confirmation email containing tracking information. Estimated delivery times are provided by the shipping carrier and are not guaranteed by Bourgeois Chic Beauty. Bourgeois Chic Beauty is not responsible for carrier delays caused by weather, holidays, incorrect addresses, service interruptions, or circumstances outside of our control.
Incorrect Addresses
Customers are responsible for providing an accurate shipping address at checkout.
If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the package. Please contact us as soon as possible if you realize your shipping information is incorrect.

Lost or Stolen Packages

Once tracking confirms that a package has been delivered to the address provided at checkout, Bourgeois Chic Beauty is not responsible for packages that are lost, stolen, or misplaced after delivery. Customers should contact the shipping carrier directly regarding delivery disputes.

RETURN & REFUND POLICY

Due to the hygienic nature of cosmetic products, opened, used, swatched, or worn products are generally not eligible for return or exchange. If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery.
Your request should include:
• Order number
• Description of the issue
• Photos of the product
• Photos of the packaging, if applicable, We will review the request and determine whether a replacement, store credit, or refund is appropriate.

Change of Mind

We do not accept returns simply because a customer changes their mind, selects the wrong shade, or no longer wants the product after opening or using it. Please review product descriptions, shade information, ingredients, and product details carefully before purchasing.
Final Sale Items
Items marked FINAL SALE are not eligible for returns, refunds, or exchanges unless the item arrives defective or damaged.

ORDER CANCELLATION POLICY

Orders begin processing shortly after purchase.
If you need to cancel an order, contact us as soon as possible.
Cancellation requests are not guaranteed and may not be possible once an order has entered processing or shipment. Once an order has shipped, it cannot be canceled.

DAMAGED OR INCORRECT ORDERS

We want your Bourgeois Chic Beauty experience to arrive beautifully.
If your order arrives damaged, defective, or contains an incorrect item, contact us within 7 days of delivery. Please include your order number and clear photographs showing the issue. Do not discard the damaged product or packaging until we have completed our review. If approved, we may provide a replacement, store credit, or refund depending on the circumstances.

PRICING

Prices displayed on our website are subject to change without notice.
We reserve the right to cancel orders resulting from obvious pricing or listing errors.
Account Information
Customers are responsible for maintaining accurate information associated with their account and order.
Fraud Prevention
We reserve the right to cancel or investigate orders that appear fraudulent, unauthorized, or suspicious.

PRIVACY POLICY

Bourgeois Chic Beauty respects your privacy.
Information collected through our website may include your name, email address, billing information, shipping address, payment information, and information you voluntarily provide to us.
We use customer information to:
• Process and fulfill orders
• Communicate about purchases
• Provide customer support
• Send marketing communications when permitted
• Improve our website and customer experience
• Prevent fraud and unauthorized transactions
• Comply with applicable legal requirements 

Payment information is processed through our third-party payment providers. Bourgeois Chic Beauty does not intentionally retain complete payment card information. We do not sell customer information. By using our website, you acknowledge that certain information may be processed by third-party service providers necessary to operate our business, including payment processors, shipping providers, website platforms, analytics providers, and email services. Customers may unsubscribe from promotional emails at any time by using the unsubscribe option included in those communications.

POLICY CHANGES

Bourgeois Chic Beauty reserves the right to update these policies as our business evolves. Any updated policy will be posted on this website with a revised “Last Updated” date. By continuing to use our website after policy changes are posted, you acknowledge the updated policies.

CUSTOMER SERVICE

For questions regarding orders, products, returns, or other concerns, please contact us through our official customer service channel listed on the website. When contacting us regarding an order, please include your order number whenever possible. We aim to respond to customer inquiries within 2–3 business days.

INTELLECTUAL PROPERTY

The Bourgeois Chic Beauty name, logo, branding, product names, photographs, graphics, website design, and original content may be protected by applicable intellectual property laws. Unauthorized use, reproduction, modification, or commercial exploitation is prohibited. If you would like to collaborate with or license Bourgeois Chic Beauty content, please contact us directly.

TERMS & CONDITIONS
By accessing or purchasing from the Bourgeois Chic Beauty website, you agree to comply with these Terms & Conditions. All website content, including product names, photographs, graphics, logos, text, designs, and branding, is the property of Bourgeois Chic Beauty or is used with appropriate permission. Website content may not be copied, reproduced, distributed, modified, or used commercially without written permission.
Product Availability
Products are subject to availability. We reserve the right to limit quantities, discontinue products, modify product offerings, or correct pricing or listing errors at any time.

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